This Privacy Policy describes how Dead Unicorn Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and shares information in connection with the EZClaws platform and related services (the “Service”). By using the Service, you agree to the collection and use of information as described in this policy.
1. Information We Collect
1.1 Information You Provide
- Account information: When you sign in with Google, we receive your name, email address, and profile picture from your Google account.
- Payment information: Payment details (credit card numbers, billing addresses) are collected and processed directly by Stripe. We do not store your full payment card details on our servers.
- Bot tokens and API keys: If you provide a Telegram bot token or AI provider API key, these are stored in our database to configure your agent instances.
- Agent configuration: Display names, model preferences, and deployment settings you choose.
1.2 Information Collected Automatically
- Usage data: We track AI model usage (token counts, model identifiers) for billing and credit deduction purposes.
- Infrastructure metadata: Service IDs, deployment statuses, instance names, and timestamps related to your agent instances.
- Log data: Server logs may include IP addresses, request timestamps, and error information for operational and debugging purposes.
1.3 Information We Do Not Collect
Conversation content: We do not read, monitor, store, or have access to the content of conversations between you (or your users) and your AI agent. Conversations are processed directly between your agent instance and the AI model provider (Anthropic or OpenAI).
Telegram message content: Messages sent to and from your Telegram bot are handled by your agent instance and the Telegram API. We do not intercept or store these messages.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Provision and manage your cloud agent instances.
- Process payments, manage subscriptions, and track usage credits.
- Authenticate your identity and secure your account.
- Communicate with you about your account, billing, or service issues.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
Service providers
We share data with third-party providers that help us operate the Service:
Stripe
Payment processing
Authentication
Convex
Database & backend
Railway
Cloud infrastructure
AI model providers: When your agent processes requests, prompts and messages are sent directly from your agent instance to the AI model provider (Anthropic or OpenAI). These transmissions are subject to the respective provider's terms and privacy policies. We do not control or have access to this data in transit.
- Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Storage and Security
- Account data and billing information are stored in our Convex database, hosted in the United States.
- Agent instances run on Railway infrastructure. Data stored on agent instances (conversations, files, agent memory) is ephemeral and may be permanently deleted upon redeployment or termination.
- We use industry-standard security measures including HTTPS encryption in transit and hashed authentication secrets.
- Bot tokens and user-provided API keys are stored in our database. Admin secrets are stored as SHA-256 hashes.
No method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
- Account data: Retained for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except as required by law.
- Usage records: Billing and usage data may be retained for up to 12 months for accounting and dispute resolution purposes.
- Agent instance data: Data on agent instances is deleted when the instance is redeployed or terminated. We do not maintain backups of instance data.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to or restrict processing of your personal information.
- Data portability (receive your data in a structured format).
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at support@ezclaws.com. We will respond within 30 days.
7. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose.
- Request deletion of your personal information.
- Opt out of the “sale” of personal information. We do not sell personal information.
- Not be discriminated against for exercising your privacy rights.
8. International Users
The Service is operated from the United States. If you access the Service from outside the United States, you consent to the transfer, storage, and processing of your information in the United States, where data protection laws may differ from those in your jurisdiction.
9. Children's Privacy
The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete it promptly.
10. Cookies and Tracking
We use essential cookies and local storage for authentication and session management. We do not use advertising cookies or third-party tracking pixels. Our authentication provider (Google) may set its own cookies during the sign-in process.
11. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
13. Contact
If you have questions or concerns about this Privacy Policy, contact us at:
Dead Unicorn Inc.